| You can reach AlaWeb by calling (334) 222-0559 or 1-800-427-8896. Be sure to follow the prompts on our phone system so your call will be directed to the correct department. |
| AlaWeb's office hours are from 8 am to 5 pm Monday through Friday. |
| If you are a dial-up or wireless customer, Technical Support is available from 8 am to 8 pm Monday through Saturday. |
| If you are a WildBlue or DirecTV customer, Technical Support is available anytime. |
| If you would like to report an internet outage after hours, you may still call AlaWeb toll free at 1-800-427-8896. An attendant will alert us of your report. |
| If you would like to contact us via email, please choose from the list below: Technical support Issues: support@alaweb.com Billing Issues: billing@alaweb.com |
| Back |